Consumer privacy requests
Your privacy is important to Securian Financial Group (“Securian),* and we are committed to safeguarding, preserving, and respecting your privacy rights. Under the California Consumer Privacy Act of 2018 (“CCPA”), California residents about whom Securian collects personal information may request we disclose any or all of the following:
- The types of personal information Securian has collected about you
- The types of sources from which Securian collects personal information
- The business reason for collecting personal information
- The types of businesses with whom Securian shares personal information
- The personal information that Securian has collected about you
- The types of personal information about you Securian provides to other businesses that help Securian provide services
Additionally, under the CCPA, California residents may request the deletion your personal information collected by Securian.
To protect your privacy, we must verify the identity of anyone making any of these requests. The information requested from you to verify your identity will depend upon your relationship with Securian and the type of request made. The information needed to verify your identity could include; Name, Date of Birth, Policy Number, Last 4 Digits of Social Security Number, Employee ID, Email Address, or Company Name. The information provided will then be validated against Securian’s records. Separate requests will need to be submitted if making multiple types of requests.
A request may be made online or by calling us toll-free at 1-833-869-5201.
Securian will respond to your request within 45 days of receipt. If more time is needed to process your request, Securian may request a 45 day extension but will notify you within the first 45 days to inform you of the need for an extension.
If you are an authorized agent making a request on someone else’s behalf, you may do so by following the process highlighted above and noting you are an authorized agent in the description portion of the request form online or by notifying the customer representative if you call. Please provider your contact information in this same fashion, and we will contact you to verify your identity and request. You will be required to have a power of attorney from the consumer you are making the request on behalf of. Alternately, you can make a request if you have permission to act as an authorized agent signed by the consumer you are making the request on behalf of, the consumer verifies their own identity with us, and the consumer directly confirms that they provided you authorization.