This content is for financial professionals only. Not a financial professional? Visit our consumer site.
Support for you and your clients
We provide service support over the phone, as well as access to online information and tools around the clock.
Services for clients
- Our toll-free service line is staffed by experienced customer service representatives
- 7 a.m. - 6 p.m. CT Monday – Thursday
- 7 a.m. - 4:30 p.m. CT Friday
- Dedicated processing specialists respond quickly to clients’ requests and needs
- Clients can easily access their hybrid life/long-term care (LTC) policy through our website, My Account.
Care Management Program
Discover how policyholders can get help understanding their policy, finding resources in their area and filing a claim.
Tools for you
Our secured site for financial professionals provides you with tools to serve your clients and manage your business, including:
Policy documents
View communications we send to clients, including annual policy reviews, transaction confirmations and payment statements
View communications
Online forms library
Convenient search and filter fields allow you to find the service forms you need
Find a formFor financial professional use only. Not for use with the public. This material may not be reproduced in any form where it is accessible to the general public.
DOFU 10-2026
5956456