Skip to main content
Securian Financial Home

We value our policyholders

A history of caring for our policyholders

For more than 140 years, Securian Financial and its subsidiaries have been entrusted with protecting families, businesses and loved ones — and we take this trust seriously.

Together with financial professionals like you, we’ve stood behind our clients, giving them the respect and dedication they deserve.

Our way of treating policyholders has resulted in excellent client loyalty. This has helped us become a financially strong and stable company clients rely on. For more information about the rating agencies and to see where our ratings rank compared to other ratings, please see our website at

Keeping our promises

Every policyholder is important to us, and we provide caring and compassionate service to our customers during the most difficult of times.

In 2022, we paid more than $520 million of individual life insurance benefits to 3,128 families. It didn’t matter if…

  • A claim was $13 or over $50.9 million
  • The coverage had been in place for 23 days or 100 years
  • The individual was 3 years or 103 years old

Individual Life Claims Department, December 31, 2022.

A lifetime of upgrades

We have a long history of providing upgrades to our existing clients. Since 2006, we’ve provided over 50 product enhancements to existing life insurance policyholders including.

  • Addition of new indexed account options
  • Dollar cost averaging
  • Ability to switch between variable and fixed loans
  • Addition of a cap to variable loan charges
  • Systematic distributions

We will continue to offer new agreements and policy features to existing clients whenever possible.

Strong solutions for clients

Top IUL carrier

We have a strong history as a top Indexed Universal Life (IUL) carrier for both accumulation and protection focused products.1

Built to last

Products are built to last through market ups and downs — not just in a constant growth illustration scenario.

Loan options

We offer clients four policy loan options on a number of our IUL products.


We allow our term policyholders to convert into most of our available permanent life insurance products.2 This allows them the opportunity to have the affordable, short term protection but transition into a policy that best fits their needs later in life.

Chronic Illness Conversion

We were the first in the industry to offer a Chronic Illness Conversion Agreement (CICA), allowing clients to add a chronic illness agreement without providing evidence of insurability at time of conversion.

CI and LTC solutions

We have a strong long-term care (LTC) and chronic illness (CI) portfolio, including two Chronic Illness agreements - with both cost and no cost options.

Your clients deserve it

Bring Securian Financial's innovative life insurance products and lifetime of upgrades to your clients.

Get started selling
Icon of a hand holding a heart

See our caring service in action

Our customer service representatives go above and beyond for the clients they help every day.

View video

1. Based on sales data since 2013, we've consistently been a top 10 IUL carrier in terms of sales. LIMRA, U.S. Retail Individual Life Insurance Participants Report, 2013-2022.

2. Optional Extended Conversion Agreement is available for Advantage Elite Select Term policyholders to extend convertibility throughout the level period of the contract.

Agreements may be subject to additional costs and restrictions. Agreements may not be available in all states or may exist under a different name in various states and may not be available in combination with other agreements.

Life insurance products contain charges, such as Cost of Insurance Charge, Cash Extra Charge, and Additional Agreements Charge (which we refer to as mortality charges), and Premium Charge, Monthly Policy Charge, Policy Issue Charge, Transaction Charge, Index Segment Charge, and Surrender Charge (which we refer to as expense charges). These charges may increase over time, and these policies may contain restrictions, such as surrender periods.

Policyholders could lose money in these products.

Policy loans and withdrawals may create an adverse tax result in the event of lapse or policy surrender and will reduce both the surrender value and death benefit. Withdrawals may be subject to taxation within the first fifteen years of the contract. Clients should consult their tax advisor when considering taking a policy loan or withdrawal.

Because of the risk involved to the client with variable interest rate loans, use caution when illustrating or discussing variable rate loans.

The Accelerated Death Benefit for Chronic Illness Agreement and Chronic Illness Access Agreement may not cover all of the costs associated with chronic illness. These Agreements are generally not subject to health insurance requirements and do not provide long-term care insurance subject to state long-term care insurance law. These Agreements are not state-approved Partnership for Long Term Care Program Agreements and are not Medicare supplement policies. Receipt of chronic illness benefit payments under these agreements may adversely affect eligibility for Medicaid or other government benefits or entitlements.

The Accelerated Death Benefit for Chronic Illness Agreement and Chronic Illness Access Agreement are life insurance policy agreements that provide an option to accelerate the death benefit in the event that the insured becomes chronically ill.

The accumulation value, surrender value, loan value, death benefit and/or death proceeds may be reduced when a chronic illness benefit payment is made under these agreements. The death proceeds may be reduced by the accelerated death benefit amount. Please review the policy for details.

Due to uncertainty in the tax law, chronic illness benefits paid from a life insurance contract may be taxable. Please ensure that your clients consult a tax advisor regarding chronic illness care benefit payments from a life insurance contract.

These materials are for informational and educational purposes only and are not designed, or intended, to be applicable to any person's individual circumstances. It should not be considered investment advice, nor does it constitute a recommendation that anyone engage in (or refrain from) a particular course of action. Securian Financial Group, and its subsidiaries, have a financial interest in the sale of their products.

The information presented above is solely intended for use by financial professionals. Such information is not intended for public consumption or dissemination.

Insurance products issued by Minnesota Life Insurance Company / Securian Life Insurance Company

DOFU 3-2023