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Customer service

We're here to help answer your questions.

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  • If you are inquiring about the status of a 1099 form, please note that those tax forms will be mailed to your home address by January 31st. If you do not receive your form by mid-February, please contact us to request a duplicate.

Benefits through your employer

If your employer offers insurance or a retirement plan from Securian Financial or its affiliated insurance companies, Securian Life Insurance Company and Minnesota Life Insurance Company, call the number below. You may also contact your employer's benefits department with questions.

Group Insurance

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7 a.m. – 6 p.m. CT
Monday – Friday

1-833-810-8260

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401(k) and defined benefit plans

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7 a.m. – 7 p.m. CT
Monday – Friday

1-833-810-8260

Email us

403(b) and 457 plans

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8 a.m. - 7 p.m. CT
Monday- Friday 

1-855-760-5191 

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Solutions through a financial professional or agent

You may also reach out directly to your financial professional with questions or if you need help with a policy, contract or account from Securian Financial or its affiliated insurance companies, Securian Life Insurance Company and Minnesota Life Insurance Company.

Life Insurance

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7 a.m. – 6 p.m. CT
Monday – Friday

1-833-810-8260

Email us

Retirement plans

Login or register

7 a.m. – 6 p.m. CT
Monday – Friday

1-833-810-8260

Email us

Annuities

Login or register

7 a.m. – 6 p.m. CT
Monday – Friday

1-833-810-8260

Email us

Solutions through your financial institution

Securian Financial does not service your insurance coverage.

Please refer to your current billing statement to identify which of our partners to contact for assistance.

You may also reach out directly to your bank, credit union or finance company for help or questions.

All other questions

For all other non-product related questions, you may contact us directly.

7 a.m. – 6 p.m. CT
Monday – Friday

1-833-810-8230

Securian mobile app

On-the-go and at your fingertips

Manage your workplace retirement benefits as well as your life insurance, annuities and investments purchased through a financial professional on-the-go with the Securian Financial mobile app available for iOS and Android.

Learn more