Utilizing artificial intelligence, the Benefit Scout® ChatBot engages with customers in a meaningful way by creating a conversational flow that is continuously learning based on previous interactions and social norming. Benefit Scout ChatBot is a unified experience that provides information and tools to help employees understand and make decisions about their benefits, leading to increased enrollment and improved participation.

We are a member of The Institutes RiskStream Collaborative™, the risk management and insurance industry’s largest enterprise-level blockchain consortium. RiskStream recently completed a proof of concept of its Mortality Monitor™ application, which would create a decentralized death registry using blockchain to facilitate reliable, secure and traceable exchange of information, with potential to enable faster payment of death claims.