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Credit unions

Customized programs for you and your members

Credit unions across the country, whether big or small, value working with a company that can help them reach their strategic goals while also helping their members satisfy their financial needs. Maybe that’s why so many credit unions count on Securian Financial long term. Our adaptable, consultative approach means you get a protection program that's customized just for you and your members.

Ensuring an exceptional experience

That’s our priority, and it starts even before day one.


We start with a conversation to better understand your goals and issues.


Together we design a protection program that addresses your concerns, aimed at helping you reach your business goals and meeting your member’s needs.


Our knowledgeable, experienced team does the heavy lifting. We continually collaborate throughout the entire onboarding process to understand your processes and systems. And, with status updates, timely response and dedicated sales training, you get a smooth, efficient rollout.


Collaboration doesn’t stop once rollout is complete. We continually work with you to address concerns, navigate regulation updates, process member claims and provide timely reporting.

Our focus is on you and how we can make your work easier.

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Existing policy assistance

Please refer to your current statement for contact information.

Let us help protect your members

Start a conversation to learn more about the benefits a strategic relationship with us can provide you and your members.

Contact our sales team

Protection for you and your members

Our protection solutions safeguard your credit union, members and those they love most.

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Debt protection

Tom has a loan with your credit union, he’s in an accident and can’t make his monthly payment. Debt protection can help.

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Credit insurance

Maria has credit insurance on her loan, she’s confident her family won’t feel the financial burden if something were to happen to her.

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Vehicle protection

Sarah's vehicle is totaled but she owes more than its worth, a vehicle protection product can help her get back to driving.

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Institutional risk management

Protect your institution from the financial risk that comes with lending.

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Compassion and understanding is key

Every individual and family we serve is important to us and we’re committed to providing caring and compassionate service during the most difficult and stressful of times - for both you and your members.

Members want claims approved and paid fast. You want an easy and efficient process

There is nothing more important than helping your members and their families through a tough time. Our claims team is here to make it easy for you to do just that. With timely responses to inquiries and status updates, and access to our eServices claims management program, your members will appreciate the stress-free process.

Claims made even easier

The Securian Connector

A behind-the-scenes, real-time integration between the Temenos Infinity Collections module and our claims data. Each day there’s an automatic upload of all open Securian Financial claims status and payment information into the credit union’s collections system, eliminating the need to log into eServices separately. This is an innovative first for credit protection in the Temenos system.

Learn more about the Securian Connector

Member self-serve

With our member-claims online portal, your members can initiate their own claim and receive the most up-to-the-minute status updates.

Visit the claims portal

We’re committed to bringing added value to our credit union relationships

As long-time members of industry advisory boards and association, we stay on top of the issues so we can better support and keep you informed.

As NAFCU’s preferred partner for credit insurance and debt protection, we advocate and champion credit unions and your mission. We’re here to help you grow.

DOFU 10-2023