Supplemental health claims
At Securian Financial we built our supplemental health solutions to focus on the employee experience — from choosing the plan that fits their needs to filing a claim. Our digital claims portal is intuitive and personalized, making claims submission a fast and easy experience. Our goal for your employees is to make it easy to file a claim, or multiple claims, and receive their money in a timely manner.
Our digital, mobile-optimized claims process provides a streamlined experience for employees. Ensuring they use their benefits wisely and effectively is a top priority. Employee satisfaction comes from ease of use — and feeling like they’re getting the most out of their policy.
We make it easy for employees to file claims and maximize the benefit payout by streamlining the process and requiring less documentation.
Proactive, cross-product approach
To ensure employees get all the benefits they’re eligible for, we look across product lines — and file claims for all policies that apply to the claim. We issue as many payments as possible based on the initial documentation. Our Proactive Claims approach automatically pays out all applicable benefits associated with a claim.
We process claims with a high-touch, personalized approach.
Flexible claims submission
Claimants can contact us by phone, or submit a claim via an online portal and easily upload claim documents.
Employees can opt in to a solution that alerts them when a medical event might qualify for a claim.
Medical claims integration, powered by Reclaim
- The employee can submit claim notification electronically by answering only a few short questions and applying their electronic signature.
- This data may be all the substantiation required for covered benefits eliminating the need to provide an “explanation of benefits” or other medical records.
- Employees experience greater benefit utilization with less touch time while making the claims process easier.