Securian retirement receives highest Plan Sponsor Overall Service Index Rating in nationwide survey
ST. PAUL, Minn.--(BUSINESS WIRE)--PLANSPONSOR magazine’s 2013 survey of defined contribution retirement plan sponsors shows Securian’s customers are more satisfied with the service they receive than customers of any of the 37 other providers evaluated in the survey as shown by their Overall Service Index Rating.
Securian’s overall service score, based on 23 criteria, was 94.4 percent. The Overall Service Index is a proprietary multifactor assessment of provider services that seeks to normalize ratings across several variables to create a uniform measure of service.
Additionally, Securian earned an exceptionally high Net Recommendation Score of 90 percent in the $5 million-$25 million plan asset category. The Net Recommendation Score represents the percentage of “extremely likely to recommend” responses (score of 7 on a 1 to 7 scale) minus the percentage of scores of 4 and below.
“Employers who work with us view their employees as their most valuable asset and feel a strong sense of responsibility for their financial wellbeing,” said Rick Ayers, vice president of Retirement Plans, Securian Financial Group. “The high scores we achieved in this survey show we share our clients’ vision of long-term financial security for their employees.”
Securian recently launched an open architecture platform which utilizes the power of separate accounts. The platform consists of over 4,000 unique investment options and offers significant benefits related to cost, transparency, tax, manager choice and performance, all of which provide retirement plan advisors with a powerful competitive advantage.
About Securian Financial Group
Since 1880, Securian Financial Group and its affiliates have provided financial security for individuals and businesses in the form of insurance, investments and retirement plans. Now one of the nation’s largest financial services providers, Securian is the holding company parent of a group of companies that offer a broad range of financial services.
DOFU 1-2014 A00029-0114