Making your work easier
Securian Connector is a behind-the-scenes, real-time integration between the Temenos Infinity Collections module and our claims data. Each day there’s an automatic upload of all open Securian Financial claims status and payment information into the credit union’s collections system, eliminating the need to log into eServices separately. There are multiple benefits to the credit union and members for implementing the connector.
Securian Connector benefits
- Eliminates duplicate information entry – reduce manual entry errors
- Don’t have to log into a separate portal
- Up-to-date claim status information at their finger tips
- Initiate new claims directly from the collections system
- No additional cost to credit union
- Facilitates easy reporting on claims portfolio
Benefits for your members
- Quicker response to claims inquiries - front-line team can answer member claim status inquiries quickly and directly, rather than needing to refer questions back to office staff and wait for answers.
- Potentially faster claims processing