How Benefit Scout works
Benefit Scout guides employees where and when they need it — including guidance and education, cost calculators, virtual chat capabilities or on-demand benefit counselors.
First, employees answer a few simple questions about their family, lifestyle, savings and debts. Benefit Scout then analyzes their answers with data and decision logic to calculate the options for them, based on their unique needs.
Employees then receive specific voluntary insurance benefit recommendations and cost estimates, which they can evaluate and customize before enrolling.
As part of the experience, employees have 24/7 access to Scout, the platform’s virtual chat assistant, and they can contact on-demand Securian Financial benefit counselors by phone or online chat for one-on-one support.