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Securian Financial

Benefit Scout™

Helping employees understand their benefits

Benefit Scout is an interactive, digital platform that uses artificial intelligence to help guide employees through the decision process. The result is less guesswork for employees and fewer questions for human resources staff.

How Benefit Scout works

Benefit Scout guides employees where and when they need it — including guidance and education, cost calculators, virtual chat capabilities or on-demand benefit counselors.

First, employees answer a few simple questions about their family, lifestyle, savings and debts. Benefit Scout then analyzes their answers with data and decision logic to calculate the options for them, based on their unique needs.

Employees then receive specific voluntary insurance benefit recommendations and cost estimates, which they can evaluate and customize before enrolling.

As part of the experience, employees have 24/7 access to Scout, the platform’s virtual chat assistant, and they can contact on-demand Securian Financial benefit counselors by phone or online chat for one-on-one support.

See how Benefit Scout can help you

Want to try Benefit Scout during this year’s enrollment season? Let’s talk.

Contact us

Benefit Scout advantages for employers

  • Supports companies’ financial wellness by working to lessen the uninsured and underinsured, empowering employees to take full advantage of their benefits — while boosting the health of a plan and the bottom line
  • Helps ensure employees are enrolling for appropriate amounts of coverage at new hire, annual enrollment and eligible events — because they are better educated
  • Reduces the number of calls and inquiries handled by Human Resources, minimizing internal communication efforts while maximizing cost savings

92 percent of employees —

at one large company who used Benefit Scout said they were more confident about their benefit decisions after completing the experience. 1

1. According to an email survey of those employees conducted by Securian Financial in 2018.

DOFU 6-2019