Delivering on our promises
Securian is, first and forever, a service company. The service your borrowers receive when they file a claim is our top priority. In fact, a recent survey indicated that more than 98 percent of policyholders with claims were satisfied or very satisfied with the service they received from us.
e-Services
Securian’s online claims service, e-Services offers a single source that provides you with better, faster service.
Enter new claims online, view claim status and receive detailed claim payment information. Discover the productivity gains that electronic transfer of data provides; e-Services saves time and eliminates paperwork.
Securian clients benefit from using our unique electronic claims system for the following:
- Submit claim notices – Eliminate the time needed for paperwork to be mailed by entering your claim notices online.
- Online claim forms – Supplemental claim forms can be printed or viewed as needed.
- Electronic claim payments – Claim payments can be transmitted electronically to your institution allowing you to allocate these funds faster and easier than ever.
- Claim status information – Instantly view the status of ongoing claims. Save time and provide faster service to your customers and members.
Fulfilling our “promise to pay”
Based on our claims service, 99 percent of Securian clients would recommend us to other financial institutions.
