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| About Securian What Sets Us Apart? Financial Strength and Ratings Relationship with Allied Solutions |
About Securian Financial Group Securian Financial Group, St. Paul MN, was founded in 1880 as Minnesota Life Insurance Company and has provided insurance through financial institutions for almost 50 years. The company serves over eight million people with over $434 billion of life insurance in force and a combined work force of 5,000 employees and representatives in St. Paul and agencies and offices across the country. With $23 billion in assets under management, our affiliate Minnesota Life is highly rated by the major independent rating agencies that analyze the financial soundness and claims-paying ability of insurance companies. Securian works with banks, credit unions, and mortgage lenders to help meet the credit protection (credit insurance, mortgage life insurance and debt cancellation/suspension programs) needs of the people they serve. The Securian advantage What makes Securian the best choice to provide your credit protection and insurance services? These key areas set us apart and here are the reasons behind our success:
Superior service We've earned a reputation for providing superior service to our clients and their customers/members. We welcome the opportunity to demonstrate this to your organization. While our reputation helps us secure new clients, it is our continued service performance that helps us keep them. We understand the importance of being available when our customers need us. Our customer service, claims and underwriting Call Centers consistently meet or beat "best of class" answer speeds and abandonment rates. Our client retention rate is 98 percent . Client driven solutions and superior products and services We emphasize creativity and flexibility in our product design. We recognize that needs change over time and we support our clients by working together to accommodate change. We start with state-of-the-art products and services, then tailor-make solutions to fit clients' needs. Exceptional underwriting and claims services Underwriting and claims services are vital aspects of your customer/member insurance plans. We strive to make our procedures clear and easy for everyone involved. Our goal is to provide courteous, fair and prompt treatment for all claims. We conduct a timely investigation of all facts and provide an objective evaluation. True partnership approach Our business approach is simple, yet effective: As our client, you are our partner. As our partner, you can count on us to listen to your needs and provide creative, flexible solutions to meet them. The fact that clients stay with us long-term is proof that our partnership approach works well.
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Last updated: Tuesday, August 2, 2005 1:14 PM