Career suggestions from Robert L. Senkler, chairman, president and CEO

• Be a skill collector. Don't wait until you need a skill to develop it, by then it might be too late. Prepare yourself for opportunity.
• Have the courage and resolve to always do what is right. Have courage to ask for help. Have courage to try to do your best and risk failing. Have courage to stretch yourself and put yourself at risk.
• Oftentimes it's your expectations of someone's behavior that creates the problem.
• Managing expectations is oftentimes as important as the quality of the results.
• Be the best you can be, at the job you are given today. Avoid wanting to be somewhere, in some position, at some level. It only uses up energy and creates frustration.
• If you're not having fun, you're not doing it right.

For those who strive to lead others:

• Realize that people come to work to succeed, not fail. Everyone has talent and a good leader knows how to find it and free it.
• Don't ask a rabbit to fly. Everyone has limitations and it's much better to use someone's skills than to constantly try to change people.
• There are many ways to accomplish something. Define what's acceptable behavior, i.e. behavior that is "on the road." If behavior is "in the ditch", address it aggressively, but leave freedom for people to drive on the road and not necessarily in the exact spot you want them to be driving.